[rt-users] New Ticket Web Interface

Stuart Krivis ipswitch at apk.net
Wed Sep 25 14:49:12 EDT 2002

>From the main "Start" page, there is a button on the upper right that says, 
"New Ticket in." There is a drop-down box right next to it that lets you 
select the queue. Just select, click the button, and it brings you to the 
form to fill in for your new ticket.

--On Wednesday, September 25, 2002 3:52 PM +0000 jshoberg at attbi.com wrote:

> Perhaps I am missing this in the docs. However, does the
> RT package support an interface where any person wanting
> to open a ticket can complete the form in a brower? Are
> new ticket requests only handled by email?
> Thanks
> Jon
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