[rt-users] Nice to have...
Phil Homewood
pdh at snapgear.com
Wed Sep 25 19:09:17 EDT 2002
Rich Lafferty wrote:
> > I've been thinking it would be nice to have...
> >
> > 1. Automatic addition of incoming request CCs to the CC list
> > for the ticket (with the owner's option of removing them).
>
> I'm pretty sure this has come up on the list before, maybe even with a
> solution.
Look for $ParseNewMessageForTicketCcs in config.pm.
--
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances
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