[rt-users] Alerting both previous owner and new owner on owner change

Binand Sethumadhavan binand at gmx.net
Tue Apr 1 09:47:27 EST 2003

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On Mon, Mar 31, 2003 at 10:11:10AM -0500, Steve Neruda wrote:
> In RT3 what is the correct way to alert the previous owner his ticket 
> has been stolen/taken and the new owner they now own the ticket?

OnOwnerChange NotifyOwnerAsComment with template Give  
OnOwnerChange NotifyOldOwner with template Steal  

Binand

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