[rt-users] Problem installing rt3...help!

[jkaufman at footlocker.com]

Thanks,

hmmm, I had wondered why it was trying to copy directories that didn't
exist. As for the chmod/perm issue, doesn't rt by default use rt as the
group owner by default? or do I need to specify it during configure? I have
an rt group (and a user). According the the March 15 Draft doc's it seemed
to indicate that by default RT will use rt as the group owner, with root
and bin as owners for bin/libs etc.

looking in the makefile does show it using the "correct" values (I would
assume) for user permissions...

# This is the group that all of the installed files will be chgrp'ed to.
RTGROUP                 =       rt


# User which should own rt binaries.
BIN_OWNER               =       root

# User that should own all of RT's libraries, generally root.
LIBS_OWNER              =       root

# Group that should own all of RT's libraries, generally root.
LIBS_GROUP              =       bin

WEB_USER                =       www
WEB_GROUP               =       www

All these users/groups exist so what should be the problem? I am unfamiliar
with Makefile syntax so I'm not very usefull in troubleshooting it.. I am
also using
Automake  v1.5 and Make v3.79 from IBM's Linux Toolbox RPM's. Commenting
out the first line of the fixperms: section doesn't help...Still get's the
same error... (or just replacing it with chmod 0755
/data/htdocs/base/rt3)..

Ideas?


Jonathan Kaufman

Foot Locker  Inc.
E-Mail: jkaufman at footlocker.com



                                                                                                                                        
                                                                                                                                        
                                                To:      jkaufman at footlocker.com                                                        
                                                cc:      rt-users at lists.fsck.com                                                        
                        Jesse Vincent           Subject: Re: [rt-users] Problem installing rt3...help!                                  
                        <jesse at bestpract                                                                                                
                        ical.com>                                                                                                       
                        Sent by:                                                                                                        
                        rt-users-admin at l                                                                                                
                        ists.fsck.com                                                                                                   
                                                                                                                                        
                                                                                                                                        
                        04/01/2003 08:37                                                                                                
                        AM                                                                                                              
                                                                                                                                        
                                                                                                                                        
                                                                                                                                        







On Tue, Apr 01, 2003 at 07:56:53AM -0600, jkaufman at footlocker.com wrote:
> Hello rt-users!
>
> I have followed the development on rt3 quite closely for some time and I
> figured I would give it a try now that it's stable..
> Unfortunately, I can't get it installed at the moment, so hopefully
someone
> on the list would know how to help me...
>
> Here is the problem..
>       rt-test-dependencies --with-mysql --with-fastcgi is ok.
>       make install gives the following error:
> cp -rp ./local/html/* //data/htdocs/base/rt3/local/html
> cp: ./local/html/*: A file or directory in the path name does not exist.
> make: [local-install] Error 1 (ignored)
> cp -rp ./local/po/* //data/htdocs/base/rt3/local/po
> cp: ./local/po/*: A file or directory in the path name does not exist.
> make: [local-install] Error 1 (ignored)

Those two errors are ignored because the directories don't need to get
copied over. They only get copied if you've got a locally modified
source directory with pre-existing customizations.


> cp -rp ./README //data/htdocs/base/rt3/share/doc
> # Make the libraries readable
> make: *** [fixperms] Error 1
>

My guess there is that for some reason, you don't have a user or group
that RT is trying to chmod something to.

--
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
_______________________________________________
rt-users mailing list
rt-users at lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm