[rt-users] Requestors don't receive reply

[David Chabot]

Replying to myself :)

    It was a template error, if the Subject is not set in the template, the
message won't be sent.


  -----Message d'origine-----
  De : rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com]De la part de David Chabot
  Envoyé : 1 avril, 2003 13:19
  À : rt-users at lists.fsck.com
  Objet : [rt-users] Requestors don't receive reply


  Hello, I recently installed RT 3 and I noticed that the Requestors don't
receive replies about a ticket. They only receive the AutoReply.

  I have only set one right for Requestor which is ReplyToTicket.

  Do I need other rights ?
  David Chabot
  Vice-président
  dchabot at activis.ca
  _________________________

  Activis Technologies Inc.
  Votre spécialiste en stratégie
  de communication Internet

  www.activis.ca
  450.464.6422

  _________________________

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