[rt-users] Re: email send problems (One last time)

[Miles Scruggs]

3.0.0 witht the lastest versions of pretty much everything else. 

Miles 

 

John Gedeon writes: 

> Miles, 
> 
>   What version of RT are you using? 
> 
> John 
> 
> At 03:27 PM 4/3/2003, Miles Scruggs wrote: 
> 
>> I m kinda at a loss for what to do.  I have posted to the list twice now. 
>>  Haven t heard a peep from anyone.  I m not even sure if my posts are 
>> making it to the lists.  Anyway I ll have another go at, before a try 
>> another system.  Are my posts not clear enough?  Or is the problem so 
>> simple/hard that no one bothers? 
>> 
>>  
>> 
>>  
>> 
>> Miles 
>> 
>>  
>> 
>>  
>> 
>> have a feeling my post fell between the cracks so I m going to try again. 
>> 
>>  
>> 
>> Miles 
>> 
>>  
>> 
>> For some reason mail is not getting sent out when I update tickets or do 
>> any sort of ticket activity.  This isn t just to my mail address but to 
>> all the ones that I put in bcc cc and admincc etc.  Here is what I have 
>> in siteconfig 
>> 
>>  
>> 
>> #Sendmail Configuration 
>> 
>>  
>> 
>>  
>> 
>> Set($MailCommand , 'sendmailpipe'); 
>> 
>>  
>> 
>> Set($SendmailArguments , "-oi -t"); 
>> 
>>  
>> 
>> Set($SendmailPath , "/var/qmail/bin/sendmail"); 
>> 
>>  
>> 
>> I m not sure what I m missing since the logs show that the mail is being 
>> sent 
>> 
>>  
>> 
>> [Wed Apr  2 23:49:09 2003] [info]: RT::Scrip=HASH(0x939a1bc): Couldn't 
>> prepare Open Tickets (/usr/local/RT/lib/RT/Scrip_Overlay.pm:338) 
>> 
>> [Wed Apr  2 23:49:10 2003] [info]: 
>> <rt-3.0.0-7-24.16.7961090247589 at garnetws.com> #7/24 - Scrip 4  
>> (/usr/local/RT/lib/RT/Action/SendEmail.pm:91) 
>> 
>> [Wed Apr  2 23:49:10 2003] [info]: 
>> <rt-3.0.0-7-24.16.7961090247589 at garnetws.com> sent To:  Cc:  Bcc: 
>> exothermic at softhome.net (/usr/local/RT/lib/RT/Action/SendEmail.pm:205) 
>> 
>> [Wed Apr  2 23:49:11 2003] [info]: 
>> <rt-3.0.0-7-24.9.25383705275721 at garnetws.com> #7/24 - Scrip 5  
>> (/usr/local/RT/lib/RT/Action/SendEmail.pm:91) 
>> 
>> [Wed Apr  2 23:49:11 2003] [info]: 
>> <rt-3.0.0-7-24.9.25383705275721 at garnetws.com> sent To: 
>> miles.scruggs at garnetws.com Cc: exothermic at digitalphotobox.net Bcc:  
>> (/usr/local/RT/lib/RT/Action/SendEmail.pm:205) 
>> 
>> [Wed Apr  2 23:49:11 2003] [info]: 
>> <rt-3.0.0-7-24.18.4358909494154 at garnetws.com> #7/24 - Scrip 6  
>> (/usr/local/RT/lib/RT/Action/SendEmail.pm:91) 
>> 
>> [Wed Apr  2 23:49:11 2003] [info]: 
>> <rt-3.0.0-7-24.18.4358909494154 at garnetws.com> No recipients found. Not 
>> sending. (/usr/local/RT/lib/RT/Action/SendEmail.pm:170) 
>> 
>>  
>> 
>> I m a little disconcerned with that fist line in the log file 
>> 
>>  
>> 
>> [Wed Apr  2 23:49:09 2003] [info]: RT::Scrip=HASH(0x939a1bc): Couldn't 
>> prepare Open Tickets (/usr/local/RT/lib/RT/Scrip_Overlay.pm:338) 
>> 
>>  
>> 
>> but instincts tell me that isn t where my mail problem lies 
>> 
>>  
>> 
>> My MTA is qmail and has been working great for two years.  Qmail-smtp 
>> logs don t turn up any mail being sent to it from rt 
>> 
>>  
>> 
>> Any help 
>> 
>>  
>> 
>> Miles 
>> 
>> 
>  
> 
> --
> <>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on 
> your own understanding;
>                               in all your ways acknowledge him, and he 
> will make your paths straight." 
> 
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