[rt-users] email send problems (One last time)

[John Gedeon]

Miles,

   What version of RT are you using?

John

At 03:27 PM 4/3/2003, Miles Scruggs wrote:

>I m kinda at a loss for what to do.  I have posted to the list twice 
>now.  Haven t heard a peep from anyone.  I m not even sure if my posts are 
>making it to the lists.  Anyway I ll have another go at, before a try 
>another system.  Are my posts not clear enough?  Or is the problem so 
>simple/hard that no one bothers?
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>Miles
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>have a feeling my post fell between the cracks so I m going to try again.
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>Miles
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>For some reason mail is not getting sent out when I update tickets or do 
>any sort of ticket activity.  This isn t just to my mail address but to 
>all the ones that I put in bcc cc and admincc etc.  Here is what I have in 
>siteconfig
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>#Sendmail Configuration
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>Set($MailCommand , 'sendmailpipe');
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>Set($SendmailArguments , "-oi -t");
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>Set($SendmailPath , "/var/qmail/bin/sendmail");
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>I m not sure what I m missing since the logs show that the mail is being sent
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>[Wed Apr  2 23:49:09 2003] [info]: RT::Scrip=HASH(0x939a1bc): Couldn't 
>prepare Open Tickets (/usr/local/RT/lib/RT/Scrip_Overlay.pm:338)
>
>[Wed Apr  2 23:49:10 2003] [info]: 
><rt-3.0.0-7-24.16.7961090247589 at garnetws.com> #7/24 - Scrip 
>4  (/usr/local/RT/lib/RT/Action/SendEmail.pm:91)
>
>[Wed Apr  2 23:49:10 2003] [info]: 
><rt-3.0.0-7-24.16.7961090247589 at garnetws.com> sent To:  Cc:  Bcc: 
>exothermic at softhome.net (/usr/local/RT/lib/RT/Action/SendEmail.pm:205)
>
>[Wed Apr  2 23:49:11 2003] [info]: 
><rt-3.0.0-7-24.9.25383705275721 at garnetws.com> #7/24 - Scrip 
>5  (/usr/local/RT/lib/RT/Action/SendEmail.pm:91)
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>[Wed Apr  2 23:49:11 2003] [info]: 
><rt-3.0.0-7-24.9.25383705275721 at garnetws.com> sent To: 
>miles.scruggs at garnetws.com Cc: exothermic at digitalphotobox.net 
>Bcc:  (/usr/local/RT/lib/RT/Action/SendEmail.pm:205)
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>[Wed Apr  2 23:49:11 2003] [info]: 
><rt-3.0.0-7-24.18.4358909494154 at garnetws.com> #7/24 - Scrip 
>6  (/usr/local/RT/lib/RT/Action/SendEmail.pm:91)
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>[Wed Apr  2 23:49:11 2003] [info]: 
><rt-3.0.0-7-24.18.4358909494154 at garnetws.com> No recipients found. Not 
>sending. (/usr/local/RT/lib/RT/Action/SendEmail.pm:170)
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>I m a little disconcerned with that fist line in the log file
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>[Wed Apr  2 23:49:09 2003] [info]: RT::Scrip=HASH(0x939a1bc): Couldn't 
>prepare Open Tickets (/usr/local/RT/lib/RT/Scrip_Overlay.pm:338)
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>but instincts tell me that isn t where my mail problem lies
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>My MTA is qmail and has been working great for two years.  Qmail-smtp logs 
>don t turn up any mail being sent to it from rt
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>Any help
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>Miles
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>


--
<>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on 
your own understanding;
                               in all your ways acknowledge him, and he 
will make your paths straight."