[rt-users] Valid Users

Kristoffer Larsen lists at kri.dk
Fri Apr 4 17:25:12 EST 2003


On 030403, 18:43, Jesse Vincent wrote:
> See a post from me to rt-users sometime in the last 3 days about
> recommended ACL configurations.
I have tryed the recommend ACL and it works perfect for new tickes but
if a user not created in RT sends mail to a already created ticket I get this
error in the log:
[Fri Apr  4 22:06:25 2003] [error]: RT could not load a valid user, and
RT's configuration does not allow
for the creation of a new user for your email.
 (/opt/rt3/lib/RT/Interface/Email.pm:483)

Is it possible to configure RT3 to allow email from users not created
mail to existing tickets ?

-- 
Kristoffer Larsen, kri at kri.dk



More information about the rt-users mailing list