[rt-users] Valid Users

Jesse Vincent jesse at bestpractical.com
Fri Apr 4 17:26:55 EST 2003


Can you send the list your FULL ACL configuration?


On Sat, Apr 05, 2003 at 12:25:12AM +0200, Kristoffer Larsen wrote:
> On 030403, 18:43, Jesse Vincent wrote:
> > See a post from me to rt-users sometime in the last 3 days about
> > recommended ACL configurations.
> I have tryed the recommend ACL and it works perfect for new tickes but
> if a user not created in RT sends mail to a already created ticket I get this
> error in the log:
> [Fri Apr  4 22:06:25 2003] [error]: RT could not load a valid user, and
> RT's configuration does not allow
> for the creation of a new user for your email.
>  (/opt/rt3/lib/RT/Interface/Email.pm:483)
> 
> Is it possible to configure RT3 to allow email from users not created
> mail to existing tickets ?
> 
> -- 
> Kristoffer Larsen, kri at kri.dk

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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