[rt-users] RT2 to RT3 migration tool v1.8 problem

[Jesse Vincent]

On Thu, Apr 10, 2003 at 10:45:27AM -0400, Jon Hittner wrote:
> All-
>    My import works much better now with version 1.8.  It runs with no erros 
> for about 24 hours, and then after inserting all 14029 tickets, it fails with 
> the following:


Those "errors" are RT reporting to you that it could not import your
custom scrips. this is normal and correct. You'll want to hand-create
those scrips and templates. 

> 
> .t-14028
> .t-14029
> Importing links
> Could not create scrip: On Owner Change Notify Owner with templateOwner  
> Change in queue0
> Could not create scrip: On Create Autoreply To Requestors with 
> templateAutoresponce- Critical in queue16
> Could not create scrip: On Create Notify Owner with template 
> transaction-critical in queue16 -- $VAR1 = {
>           'Description' => 'Imported from RT 2.0',
>           'ScripCondition' => 'On Create',
>           'Template' => 'transaction-critical',
>           'Queue' => '16',
>           'ScripAction' => 'Notify Owner'
>         };
> 
> Could not create scrip: On Create Notify Requestors, Ccs and AdminCcs with 
> templatetransaction-critical in queue16
> 
> 
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