[rt-users] Dead horses and due date reminders.
James Satterfield
JSatterfield at ciphergen.com
Mon Apr 14 12:32:25 EDT 2003
I see this has been gone over a bit in the list, and the nag script seems to
be the right way to go. Unfortunatly I have no perl skills and the nag
script doesn't seem well documented.
I just want to be able to set a due date on tickets and have RT send a
reminder to the owner when the ticket becomes overdue. I'm on 2.0.13.
James.
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