[rt-users] Weird search bug...

James L. Harrison harrison at palisadesys.com
Tue Apr 15 16:49:00 EDT 2003


Hi all...

I have gotten RT3 working and imported my tickets from RT2... When I click
on the queue name to see the open and new tickets in that queue, I get this
in the current search critera:
Current search criteria
Queue = Support [delete]
Status = ARRAY(0x8b15234) [delete]

Shouldn't the Status be something like "Open" or "New"

How can I fix this.

-Jamie

---
James L. Harrison
harrison at palisadesys.com
Technical Support Engineer
Palisade Systems
515.296.0701




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