[rt-users] Email tickets ....

david micheneau david.micheneau at in-fusio.com
Thu Apr 17 03:53:47 EDT 2003


 
Hi, 
I'm running with RT3.0 and I want that anybody send an email to a specific
address, it's automatically add in RT.
 
So i've set the RT_SiteConfig.pm with this value:
 
"Set($SenderMustExistInExternalDatabase , 0);"
Set($LookupSenderInExternalDatabase, 0);
 
After i Stop & Start Apache and when i sent an email, I've an error message
appear in Apache log :
 
"RT could not load a valid user, and RT's configuration does not allow for
the creation of a new user for your email.
(/data/projekt/lib/RT/Interface/Email.pm:483)"
 
What's wrong in my conf ??
What must I do to authorize all mail in to beginning a tickets ?
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
David Micheneau
Sytem Administrator
Mobile: +33 (0) 662 909 828
e-mail:  <mailto:david.micheneau at in-fusio.com> david.micheneau at in-fusio.com
 
In-Fusio
Le Millenium
12, Quai de Queyries
33072 Bordeaux Cedex-France
Swithboard:+33 (0) 557 773 800
Fax:+33 (0) 556 400 548
 <http://www.in-fusio.com> www.in-fusio.com
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