[rt-users] 3.0.1 issues

[Roy-Magne Mo]

Arne Hinrichsen wrote:
> Hi,
> 
> after updating from 3.0.0 to 3.0.1 we had two major problems:
> 
> - any change done to a ticket with a screen that contains a field to change
> the subject
>   leads to a deleted subject. After that a subject is displayed as "0". It's
> not possible
>   to change the subject anymore. It's alsways "0"
> - a mail containing german umlauts in the mail's subject will generate a
> complete empty ticket
>   without a requestor, subject and body.

I'm seeing problems with 3.0.2pre3 looking quite the same here, the 
problem seems to be related to 8 bit characters, in my case ISO8859-1.

I can create tickets with 8 bit subject, and things seem fine - if I 
edit the subject later, it gets changed to just "0". The same thing 
happens when changing info for users.

My enviroment is:
Redhat 8
Apache 2.0.40
mod_perl 1.99
perl 5.8.0
all dependencies satisfied
mySQL 4.0.12