[rt-users] RT3 open ticket email generation

Matt Simonsen matt_lists at careercast.com
Tue Apr 22 16:54:58 EDT 2003


I need to have an email generated for the owner and cc's of each open
ticket after it's at or past it's due date.

I understand the CLI does this pretty easily in 2.0, but since it's not
(yet) available I'm hoping somebody has already done this in a small
Perl script or has something similar they can show. 

Even if it's only close, I'd appreciate seeing what you've done to get
ideas.

Thanks
Matt







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