[rt-users] RT::Handle.pm problem

[Benjamin Herbert]

I am installing a fresh version of RT on a redhat 7.3 box.  I have
configured and installed RT and have loaded the initial database.  I
have configured the web interface as suche:

#------------------------------------------------------------------------#
# Request Tracker server (rt.my.domain)
#------------------------------------------------------------------------#
<VirtualHost xxx.xxx.xxx.xxx:80>
ServerAdmin webmaster at my.domain
DocumentRoot /usr/local/rt3/share/html
ServerName rt.my.domain
AddDefaultCharset UTF-8
PerlModule Apache::DBI
PerlRequire /usr/local/rt3/bin/webmux.pl
<Location />
   SetHandler perl-script
   PerlHandler RT::Mason
</Location>
</VirtualHost>


#------------------------------------------------------------------------#

When trying to access the web interface I get an Internal Server Error
and this error in the logs:

Can't locate object method "new" via package "RT::Handle" at
/usr/local/rt3/lib/RT.pm line 122


I looked at the FAQ and it says that it probably is because my Database
variable is set wrong.  I am using mysql and this is the entry in
/usr/local/rt3/etc/RT_Config.pm:

Set($DatabaseType , 'mysql');

All the permission are correct.  From the code in RT.pm it seems that a
subroutine named "new" should be in Handle.pm.  There is no such subroutine
in /usr/local/rt3/lib/RT/Handle.pm.  I am not a coder so my logic might
be flawed.

Does anybody have any ideas?  Thank you for your time.

-Benjamin