[rt-users] Norwegian characters in mail (response)

Kristian Rønningen krmm at nordkapp.net
Fri Apr 25 08:33:06 EDT 2003


Hi,

I've been searching around the archives for an answer to this, but with
no luck.

I'm using RT3, and have a problem with norwegian characters being
encoded (?) wrong in mails to our customers. Both from templates and
from our own response.

One example is this:

--cut--
> bare en test æøå
> 

æ

Ã¥

Ø
--cut--

(Supposed to be æøå and ÆØÅ.)

However, in the web-interface, all characters show up like they should.

Also, the From:-header contains a rather strange address:
=?ISO-8859-1?B?IktyaXN0aWFuIFL4bm5pbmdlbiB2aWEgUlQiIDxub3Jka2FwcEBub3Jka2FwcC5uZXQ+?=@sm1.nordkapp.net

I couldn't find this documentet anywhere either, is it supposed to be a
unique ID for the mail? Is it needed? It's not very customer-friendly..

Can someone point me to some docs, patches or anything that might be of
help?

-- 
Kristian Rønningen <krmm at nordkapp.net>




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