[rt-users] Norwegian characters in mail (response)

[Gerald Fehringer]

Hi,

I've the same issue with german encoding in my email templates.

Any suggestions ?

Cheers,
geri

On Friday 25 April 2003 14:33, Kristian Rønningen wrote:
> Hi,
>
> I've been searching around the archives for an answer to this, but with
> no luck.
>
> I'm using RT3, and have a problem with norwegian characters being
> encoded (?) wrong in mails to our customers. Both from templates and
> from our own response.
>
> One example is this:
>
> --cut--
>
> > bare en test æøå
>
> æ
>
> å
>
> Ø
> --cut--
>
> (Supposed to be æøå and ÆØÅ.)
>
> However, in the web-interface, all characters show up like they should.
>
> Also, the From:-header contains a rather strange address:
> =?ISO-8859-1?B?IktyaXN0aWFuIFL4bm5pbmdlbiB2aWEgUlQiIDxub3Jka2FwcEBub3Jka2Fw
>cC5uZXQ+?=@sm1.nordkapp.net
>
> I couldn't find this documentet anywhere either, is it supposed to be a
> unique ID for the mail? Is it needed? It's not very customer-friendly..
>
> Can someone point me to some docs, patches or anything that might be of
> help?