[rt-users] Newbie - Apache error

Ray Walters ray.walters at kiffanalytical.com
Fri Apr 25 12:36:13 EDT 2003


I got RT 3.0.1 working with Apache2 and mod_perl 1.99.  I used the conf file
recommended here:

 

http://lists.fsck.com/pipermail/rt-devel/2002-November/002769.html

 

The recommended conf file is:

 

   <VirtualHost your.ip.address>
        DocumentRoot /path/to/rt3/share/html
        ServerName your.rt.server.hostname
 
        PerlFreshRestart On                 # only for Apache/mod_perl 1.x
        PerlModule Apache2 Apache::compat   # only for Apache/mod_perl 2.x
 
        PerlModule Apache::DBI
        PerlRequire /path/to/rt3/bin/webmux.pl
 
        <FilesMatch "\.html$">
            SetHandler perl-script
            PerlHandler RT::Mason
        </FilesMatch>
        <LocationMatch "/Attachment/">
            SetHandler perl-script
            PerlHanler RT::Mason
        </LocationMatch>
    </VirtualHost>

 

 

This solved my problems.

 

Ray

 

-----Original Message-----
From: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com]
On Behalf Of Kelly F. Hickel
Sent: Friday, April 25, 2003 8:47 AM
To: Oscar Arranz; rt-users at lists.fsck.com
Subject: RE: [rt-users] Newbie - Apache error

 

 I had the same problem, and was told that  RedHat 8 came with apache 2, and
that RT didn't work with Apache 2.  I end up going out and getting the
latest apache 1 source and building it.

-Kelly Hickel

 

-----Original Message-----
From: Oscar Arranz [mailto:oscar at e-milio.com] 
Sent: Friday, April 25, 2003 10:44 AM
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] Newbie - Apache error

 

Thanks Roger, it worked. But now when I enter my username and password it
says: "Your username or password is incorrect". I have checked the usernames
in the database rt3, table Users and I'm writing the right values... I don't
know what's happening and nothing is showed in the log files.

Regards,
Oscar

Spencer, Roger wrote:

Had the same problem on the same platform.  If you specify the exact url,
you probably will get a response, i.e. /index.html.

 

Downgrading to apache to 1.3 and mod_perl 1 corrected the problem.

 

 

-----Original Message-----
From: Oscar Arranz [mailto:oscar at e-milio.com] 
Sent: Friday, April 25, 2003 5:43 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] Newbie - Apache error

 

Hi all,

    I have installed RT  3 in a linux Red Hat 8 using mysql and this apache
configuration:

            Apache/2.0.45 (Unix) mod_perl/1.99_08 Perl/v5.8.0 Server at
192.168.0.10 Port 8080

    When I connect to the URL http://192.168.0.10:8080 I get a 404 error
(Page not found). The apache error log has the following line:

    [error] [client 192.168.0.11] Attempt to serve directory:
/opt/rt3/share/html/

    The directory exists and has read permission for everybody.

    What could be happening?

Thanks,
Oscar

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