[rt-users] My User-Defined scrips (examples)

Peter Burkholder peterb at ucar.edu
Tue Apr 29 09:48:10 EDT 2003


There aren't any diffs to send.  All these scrips were done via the RT3
interface.  Sign in as root and follow:

  Configuration->Global->Scrips->New Scrip

P.
On Tue, Apr 29, 2003 at 08:27:19AM +0300, ODHIAMBO Washington wrote:
> 
> * Peter Burkholder <peterb_at_ucar_dot_edu> [20030429 01:05]: wrote:
> > I didn't see this covered in the documentation or when I googled over
> > rt-users, so I thought I'd share this for any one's benefit.
> > 
> > I wasn't pleased with RT3's global scrip, "On Correspond Notify AdminCCs
> > with Template Admin Correpondence" because it made for too much traffic.
> > So I deleted that and added, "On Correspond Notify Owner with template 
> > Correspondence" through the web interface.  I also needed something like,
> > "On Correspond to Unowned Notify Admin Ccs W Admin Correspondence".  So...
[snip]
> > 
> > Hope someone finds this useful.
> 
> Hello Peter,
> 
> 
> Thank you for the contributions. I am in the process of testing RT3 and I
> believe your scrips will help. Could you please drop me the diff-ed files?
> 
> Thanks in advance.
> 
> -Wash
> 
> -- 
> Odhiambo Washington   <wash at wananchi.com>  "The box said 'Requires
> Wananchi Online Ltd.  www.wananchi.com      Windows 95, NT, or better,'
> Tel: +254 2 313985-9  +254 2 313922         so I installed FreeBSD."   
> GSM: +254 72 743223   +254 733 744121       This sig is McQ!  :-)
> 
> 
> Anybody who doesn't cut his speed at the sight of a police car is
> probably parked.
--
Peter Burkholder, System Administrator
Digital Library for Earth System Education (DLESE -- http://www.dlese.org)
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