[rt-users] Re: RT 3-0-1 - creating tickets by e-mail by non-RT users

[Jeff Hoover]

What do you have the following config variable set to?

$SenderMustExistInExternalDatabase

Check your etc/RT_SiteConfig.pm (or etc/RT_Config.pm).  Should not be defined.

-- Jeff

At 10:05 AM 4/30/2003, Autrijus Tang wrote:
>On Wed, Apr 30, 2003 at 03:53:21PM +0200, Ryszard Lach wrote:
> > "RT could not load a valid user, and RT's configuration does not allow
> > for the creation of a new user for your email."
> > Where Can I change this option?
>
>Try allowing 'Everyone' or 'Unprivileged users' to create tickets
>in that queue.
>
>/Autrijus/
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