[rt-users] rt3, global templates, queue templates - feature request
Jesse Vincent
jesse at bestpractical.com
Fri Aug 1 21:50:14 EDT 2003
There's a patch queued for application that does just this. Should see
it in 3.0.5
On Fri, Aug 01, 2003 at 04:52:25PM -0700, matthew zeier wrote:
>
> It would be nice to have queue templates override global templates. This
> would let me have a global scrip (On Resolve) that had different content
> depending on the queue (sales vs. real trouble ticket).
>
> --
> matthew zeier | "Nothing in life is to be feared.
> InteleNet Communications, Inc. | It is only to be understood."
> (949) 784-7904 | - Marie Curie
>
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