[rt-users] rt3, global templates, queue templates - feature request

[matthew zeier]

It would be nice to have queue templates override global templates.  This
would let me have a global scrip (On Resolve) that had different content
depending on the queue (sales vs. real trouble ticket).

--
matthew zeier                        | "Nothing in life is to be feared.
InteleNet Communications, Inc.       |  It is only to be understood."
(949) 784-7904                       |       - Marie Curie