[rt-users] Taking a ticket kills search 'history'?

Jesse Vincent jesse at bestpractical.com
Wed Aug 6 13:07:38 EDT 2003



On Wed, Aug 06, 2003 at 11:42:10AM -0400, freebsd at coal.sentex.ca wrote:
> Thus spake freebsd at coal.sentex.ca (freebsd at coal.sentex.ca) [05/08/03 18:20]:
> > I've noticed that sometimes, I'll lose the search 'history' (the 'First',
> > 'Previous', 'Next', and 'Last' links in the Tabs) once I take a ticket.  Has
> > anyone else noticed this?
> 
> Okay, a little more clearly now...
> 
> If changing the current ticket means that it no longer matches the original
> search parameters, /then/ the search navigation menu is lost.  This is a
> right PITA, and is different from how RT2 did searching.

Ah. ok. that makes sense. And is definitely a bug. Thank you for
tracking it down. That's enough information to figure out how to fix it,
I suspect.

	Jesse

> 
> I don't even know where to start looking for this to change it back, so I'll
> just leave it alone.
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



More information about the rt-users mailing list