[rt-users] Email aliases

[Dan Wright]

Hi,

  Is there any way to tell rt that a group of email addresses are all really the
same user?  For example, I want email from Jim at Smith.org and
JSmith123 at hotmail.com to both be recognized as email from user JSmith in rt.

  Alternatively, is there any way to tell rt that a group of domains are all
equivalent?  For example, mail from anyuser at foo.com is the same as mail from
anyuser at mail.foo.com?

  I suppose I could write a filter to alter the email headers before they make
their way into rt, but I was hoping that maybe somebody else has already come up
with a better solution for this.

Thanks,
-Dan