[rt-users] Email aliases

[Sean Perry]

Dan Wright wrote:

>Hi,
>
>  Is there any way to tell rt that a group of email addresses are all really the
>same user?  For example, I want email from Jim at Smith.org and
>JSmith123 at hotmail.com to both be recognized as email from user JSmith in rt.
>
>  Alternatively, is there any way to tell rt that a group of domains are all
>equivalent?  For example, mail from anyuser at foo.com is the same as mail from
>anyuser at mail.foo.com?
>  
>

on a somewhat related note, is there a way to block auto user creation 
for certain domains? or only allow for certain domains?  People have 
added random at someother.com as cc's to tickets when I only want 
users at outdomain.com to work.