[rt-users] Change "Stalled" to "Cust-Pending"

[Sean Perry]

Daryl G. Jurbala wrote:

> Yes, I know its very Cisco-ish of me, but I'd like to know if I can 
> change the "stalled" tag to "Cust-Pending" without major changes.
>  
> Anyone know if this is possible?
>  


it is VERY difficult to change the status text.  The text is hard coded 
in every web page and in the perl library.   Same problem with adding 
new status states.