[rt-users] RT 3.0.4 and AdminCcs / convert script and sequences

[Matthias Juchem]

Hi.

I've just installed RT 3.0.4 from scratch and imported the date from an RT2 instance.

My RDBMS is Postgres 7.3.

1. After the dump and import with the rt2-to-rt3 package (current version), I had to correct the sequences (find out the highest ID number and do a "select setval('foo_id_seq',1234)")

2. AdminCcs do not work. 

Aug  7 23:56:00 server RT: <rt-3.0.4-1177-5071.0.748484550742461 at bar.com> #1177/5071 - Scrip 2  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:92)
Aug  7 23:56:00 server RT: <rt-3.0.4-1177-5071.0.748484550742461 at bar.com> sent To: foo at bar2.com Cc:  Bcc:  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:302)
Aug  7 23:56:00 server RT: <rt-3.0.4-1177-5071.8.34196639316865 at bar.com> #1177/5071 - Scrip 3  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:92)
Aug  7 23:56:00 server RT: <rt-3.0.4-1177-5071.8.34196639316865 at bar.com>  No recipients found. Not sending.  (/usr/local/rt3/lib/RT/Action/SendEmail.pm:257)

Scrip 2 is Autorespond to Requestor; Scrip 3 the notification for AdminCcs. There is an AdminCc for that queue, so I don't quite know where to look for errors.

I've created a new user and added it as AdminCc, without success. I've removed the old one and re-added it as AdminCc, without success.

Any ideas? Are there any known issues with RT3 or with Postgres?

Regards,
 Matthias

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