[rt-users] Can RTFM 2.0 RC2 only be used by privileged users?

Dirk Pape pape-rt at inf.fu-berlin.de
Fri Aug 8 07:43:04 EDT 2003


The newest RTFM (2.0RC2) installer does not install anything to 
SelfService. If an unprivileged  user logs into RT, there is no tab, which 
redirects him to RTFM.

Even if he tries to load an URL under RTFM/FAQs.html which we provide on a 
help tab, he will become redirected to his RT start page.

For now I doubled some pages and Elements from RTFM to SelfService/RTFM to 
cope with this, but the questions remains, if in the final version there 
will be again (it was in previous versions!) a selfservice interface for 
RTFM?

Regards,
Dirk.



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