[rt-users] Can RTFM 2.0 RC2 only be used by privileged users?

Jesse Vincent jesse at bestpractical.com
Fri Aug 8 13:16:08 EDT 2003



On Fri, Aug 08, 2003 at 01:43:04PM +0200, Dirk Pape wrote:
> The newest RTFM (2.0RC2) installer does not install anything to 
> SelfService. If an unprivileged  user logs into RT, there is no tab, which 
> redirects him to RTFM.

Correct. The SelfService stuff wasn't quite as ready for primetime as
the rest of RTFM. So it got moved out to the "2.1" branch. Once we get
2.0 out, we'll start work on 2.1-2.2

	-jesse

> 
> Even if he tries to load an URL under RTFM/FAQs.html which we provide on a 
> help tab, he will become redirected to his RT start page.
> 
> For now I doubled some pages and Elements from RTFM to SelfService/RTFM to 
> cope with this, but the questions remains, if in the final version there 
> will be again (it was in previous versions!) a selfservice interface for 
> RTFM?
> 
> Regards,
> Dirk.
> _______________________________________________
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> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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