[rt-users] DB down, tickets go to the bit bucket

[Ben Browning]

Hi all,

I am running RT2 with MySQL and Sendmail.

For a long time it has bothered me that when the DB goes down (nearly 
never, but you never know) tickets get horked mightily. This happens 
because the RT mail-ripper script can't access the DB, so it just drops the 
payload.

Is there a workaround for this? As it stands I just monitor the DB closely 
and when it goes down I bring down sendmail on the box, allowing mail to 
queue at a backup MX.

Thanks!

~Ben
---
    Ben Browning <benb at theriver.com>
       The River Internet Access Co.
          WA Operations Manager
1-877-88-RIVER  http://www.theriver.com