[rt-users] Custom response to ticket

Aleš Sušnik alesh at sportina.si
Wed Aug 13 07:39:40 EDT 2003


What are the other scrips you have, specialy Global?

A.
-- 
Aleš Sušnik
vodja informatike/IT Manager
Sportina Bled d.o.o.
Alpska c. 43, 4248 Lesce, Slovenija
tel.: +386 4 537 00 15
fax.: +386 4 537 00 25/26
E-mail: alesh at sportina.si
WWW: http://www.sportina.si



-----Original Message-----
From: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com]
On Behalf Of Dusan Djordjevic
Sent: Wednesday, August 13, 2003 12:39 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] Custom response to ticket


Hi all,

I created queue "Sales" and I am trying to create custom response to it. 
I made template "probni" and Scrip:
On Create Autoreply To Requestors with template probni

but still I receive default response. How should I change it ?

TIA 
---------------------------------------------
Eng. Dusan Djordjevic (RHCE)   PlanetSky Ltd.
Tel: +357 22454896    *    Fax: +357-22518022
http://www.planetsky.com  dusan at planetsky.com

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