[rt-users] Generating a Report based on a Custom Field

[Scott Hebert]

Thanks for the response.

I tried the BugList.html but I only see a count of unfiled tickets. It 
seems that the Custom Fields aren't getting loaded. I modified 
BugList.html to load my queue and two of my custom fields. I'm wondering 
if the Fields need a certain structure or type.

Thanks,

SH

Liebman, Michael wrote:

> Scott Hebert <scott at cae.com> wrote:
> > Management would like the ability to generate reports based
> > on custom fields.
> [snip happens]
> > Has anyone attempted such a thing. If so, can you point in
> > the right direction?
>
> Have a look at the bug list for RT.
> http://lists.fsck.com/pipermail/rt-users/2003-April/013159.html
>
> Michael
>
> -- 
> Michael S. Liebman
> Viacom Networks                  N.O.C. ENGINEERING
>
> Email: michael.liebman at mtvstaff.com
> Phone: 631-435-4900 x3304
>   Fax: 631-231-8051
>
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