[rt-users] Generating a Report based on a Custom Field

Scott Hebert scott at cae.com
Fri Aug 15 10:22:39 EDT 2003


It's working now.

I realized that I didn't have a guest user setup with the correct access 
rights.

Thanks,

SH

Scott Hebert wrote:

> Thanks for the response.
>
> I tried the BugList.html but I only see a count of unfiled tickets. It 
> seems that the Custom Fields aren't getting loaded. I modified 
> BugList.html to load my queue and two of my custom fields. I'm 
> wondering if the Fields need a certain structure or type.
>
> Thanks,
>
> SH
>
> Liebman, Michael wrote:
>
>> Scott Hebert <scott at cae.com> wrote:
>> > Management would like the ability to generate reports based
>> > on custom fields.
>> [snip happens]
>> > Has anyone attempted such a thing. If so, can you point in
>> > the right direction?
>>
>> Have a look at the bug list for RT.
>> http://lists.fsck.com/pipermail/rt-users/2003-April/013159.html
>>
>> Michael
>>
>> -- 
>> Michael S. Liebman
>> Viacom Networks                  N.O.C. ENGINEERING
>>
>> Email: michael.liebman at mtvstaff.com
>> Phone: 631-435-4900 x3304
>>   Fax: 631-231-8051
>>
>> _______________________________________________ rt-users mailing list 
>> rt-users at lists.fsck.com 
>> http://lists.fsck.com/mailman/listinfo/rt-users Have you read the 
>> FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm 
>
>
>
>
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