[rt-users] Problems with Word Documents as Attachments

Jesse Vincent jesse at bestpractical.com
Tue Aug 19 13:38:09 EDT 2003


If you save to disk, does it work correctly? It sounds like a different
application without access to your cookies is trying to load the
document.


On Tue, Aug 19, 2003 at 01:33:52PM -0400, Scott Hebert wrote:
> Hi,
> 
> I have some tickets which have Word Documents as attachments. With some
> tickets, if I click on the link to open the attachment in IE, Word opens BUT
> with the RT login screen. I am logged into RT at the time.
> 
> If I use Netscape, all is fine.
> 
> The attachments are named "MST Core Product Support #115.doc".
> 
> I'm running RT 3.0.4.
> 
> Thanks,
> 
> SH
> 
> 
> 
> _______________________________________________
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

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