[rt-users] Problems with Word Documents as Attachments

[Scott Hebert]

Hi,

I have some tickets which have Word Documents as attachments. With some
tickets, if I click on the link to open the attachment in IE, Word opens BUT
with the RT login screen. I am logged into RT at the time.

If I use Netscape, all is fine.

The attachments are named "MST Core Product Support #115.doc".

I'm running RT 3.0.4.

Thanks,

SH