[rt-users] RE: [rt-devel] August Release of the Statistics Package for RT3

[G. Richard Bellamy]

> -----Original Message-----
> From: Harald Wagener [mailto:hwagener at hamburg.fcb.com] 
> Sent: Thursday, August 21, 2003 7:50 AM

Forgive me if this has been asked before, the usual disclaimers apply:
-o- I've checked the archives
-o- I've checked the documentation
-o- I've checked RTFM

I'm still having the same problem mentioned by others regarding the
issue with the graphs being mangled (possibly by Mason?).

I've attempted the change from format=> 'png' to format=> 'jpg', and I
cannot see either one.

Even though I'm 90% sure this is a server-side issue, I've looked at the
site with RedHat Mozilla, Safari, Opera, Mac IE5.2 and IE6, to no avail.

Could this be a FastCGI problem? Are you developing on a mod_perl box? I
had many problems with RH9 perl, and ended up moving to Debian, where I
also had issues with mod_perl as a DSO, and I was hesitant to spend much
more time recompiling apache - I'm not terribly proficient at that part
of OpenSource yet. So... I went the FastCGI way, since it was all about
config files.

HOWEVER, your stats package would be enough to move me, possibly, in the
direction of recompiling apache with mod_perl, et. al., and the extra
work.

Thank you for your attention.

Richard