[rt-users] Help for beginner

[Robin Bowes]

Hi,

Can anyone point me at a step-b-ystep guide to first time set up of RT3 for
a newcomer to the package?

I like to think I'm reasonably competent, but I'm struggling to get my head
round the various RT concepts (queues, scrips, how to handle mail, etc).

What would be ideal for me would a tutorial that takes you through
first-time configuration and sets up a couple of queues and also shows how
to handle mail to "support at robinbowes.com".

Does this sort of thing exist?

Thanks,

R.
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