[rt-users] Help for beginner

[Mitchell Wright]

"Using your head a bit, won't hurt."

Why are so many of you so rude and ignorant? If it was such an incredible
burden on your oh so clever brain to write the email then why bother?

On 8/23/03 5:39 AM, "Aleš Sušnik" <alesh at sportina.si> wrote:

> Robin,
> 
> you have a README file in the base dir, which guides you how to install RT
> on your system.
> 
> Then you have a draft manual for RT located at
> http://www.bestpractical.com/rt/docs.html .
> 
> Then you have some/alot of useful information located at
> http://fsck.com/rtfm .
> 
> And when you really really get stuck you have the mailing lists =>
> http://www.bestpractical.com/rt/lists.html .
> 
> Using your head a bit, won't hurt.
> 
> A.
> 
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com]
> On Behalf Of Robin Bowes
> Sent: Saturday, August 23, 2003 12:53 AM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] Help for beginner
> 
> 
> Hi,
> 
> Can anyone point me at a step-b-ystep guide to first time set up of RT3 for
> a newcomer to the package?
> 
> I like to think I'm reasonably competent, but I'm struggling to get my head
> round the various RT concepts (queues, scrips, how to handle mail, etc).
> 
> What would be ideal for me would a tutorial that takes you through
> first-time configuration and sets up a couple of queues and also shows how
> to handle mail to "support at robinbowes.com".
> 
> Does this sort of thing exist?
> 
> Thanks,
> 
> R.
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.512 / Virus Database: 309 - Release Date: 19/08/2003
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>