[rt-users] Help for beginner

[Robert Spier]

> As a result, extending RT is difficult for me to come to grips with. I
> think the general install documentation is pretty good, but some nice part
> of the faq that talks about stuff like :
> o Changing forms contents
> o Adding new fields
> o Changing look and feel
> o Workflow definition
> Hey.. free support though.. you take what you can get. If I really needed
> an answer really quick I'd contract the authors for support at market
> rates :)

<shameless plug>
Or you can come to our developer training class, (doing a little
poking, there's the one in San Francisco which is relatively close to
you), which explains a lot of the above.
</shameless plug>

-R