[rt-users] Problems trying to install RT

[James Pifer]

I'm new to RT. Anyone on this list migrated from Remedy to RT?

I'm trying to get it installed on Redhat 9 and I think it's close. When
I try to hit the web page I get the following error. Anyone know why?

When I run the dependency check it passes everything except
Apache::Request. Could it be causing this problem? Not sure how to fix
it. I'm running httpd from Redhat. 

Thanks,
James

                              System error

error: 
mkdir /opt/rt3/var/mason_data/obj:
Permission denied at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line 102
context: 
... 

187: 
# whether they
should generate a
full stack trace
(confess() and
cluck())
188: 
# or simply report
the caller's
package (croak()
and carp()),
respectively.
189: 
# confess() and
croak() die,
carp() and cluck()
warn.
190: 

191: 
sub croak { die
shortmess @_ }
192: 
sub confess { die
longmess @_ }
193: 
sub carp { warn
shortmess @_ }
194: 
sub cluck { warn
longmess @_ }
195: 

... 

code stack: 
/usr/lib/perl5/5.8.0/Carp.pm:191
/usr/lib/perl5/5.8.0/File/Path.pm:150
/usr/lib/perl5/5.8.0/File/Path.pm:143
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm:102
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:308
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:199
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
/usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:862
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789
/opt/rt3/bin/webmux.pl:118
-e:0
raw error