[rt-users] Problems trying to install RT

[Carl Gibbons]

I was able to get Apache::Request compiled, tested, and
successfully installed from CPAN by running "perl -MCPAN -e shell"
as a non-root user, with sufficient privileges to write what it
needed to write in /usr/lib/perl5. It always failed when I tried to
use the root account to compile and test it.

- Carl

On Tue, 26 Aug 2003, James Pifer wrote:

> I'm new to RT. Anyone on this list migrated from Remedy to RT?
>
> I'm trying to get it installed on Redhat 9 and I think it's close. When
> I try to hit the web page I get the following error. Anyone know why?
>
> When I run the dependency check it passes everything except
> Apache::Request. Could it be causing this problem? Not sure how to fix
> it. I'm running httpd from Redhat.
>
> Thanks,
> James
>
>                               System error
>
> error:
> mkdir /opt/rt3/var/mason_data/obj:
> Permission denied at
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line 102
> context:
> ...
>
> 187:
> # whether they
> should generate a
> full stack trace
> (confess() and
> cluck())
> 188:
> # or simply report
> the caller's
> package (croak()
> and carp()),
> respectively.
> 189:
> # confess() and
> croak() die,
> carp() and cluck()
> warn.
> 190:
>
> 191:
> sub croak { die
> shortmess @_ }
> 192:
> sub confess { die
> longmess @_ }
> 193:
> sub carp { warn
> shortmess @_ }
> 194:
> sub cluck { warn
> longmess @_ }
> 195:
>
> ...
>
> code stack:
> /usr/lib/perl5/5.8.0/Carp.pm:191
> /usr/lib/perl5/5.8.0/File/Path.pm:150
> /usr/lib/perl5/5.8.0/File/Path.pm:143
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm:102
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:308
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:199
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:862
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789
> /opt/rt3/bin/webmux.pl:118
> -e:0
> raw error
>
>
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