[rt-users] Problems trying to install RT

[James Pifer]

Turns out I'm running Apache 2.0.40. I tried setting the web-user flag
to nobody, but I still have the same problem. How can I tell which to
use?

There are no error in my httpd logs. 

Also, my system passes all the dependencies using modperl2, so I guess
I'll be using that. 

Any help is appreciated.
James


On Tue, 2003-08-26 at 23:05, Administrator wrote:
> I had the same problem and I fixed it by using the web user flag with
> the nobody user when configuring. It seems that my Apache 1.3.28 is
> set to run under the nobody user not www as it predecessors.
>  
> Thank You,
>  
> Bryan McClellan
> Evo-Systems
> Co-Founder / IT Director
> bmcclellan at evo-systems.net
>  
> 
> ______________________________________________________________________
> From: rt-users-admin at lists.fsck.com on behalf of James Pifer
> Sent: Tue 8/26/2003 8:26 PM
> To: RT-Users
> Subject: [rt-users] Problems trying to install RT
> 
> 
> 
> I'm new to RT. Anyone on this list migrated from Remedy to RT?
> 
> I'm trying to get it installed on Redhat 9 and I think it's close.
> When
> I try to hit the web page I get the following error. Anyone know why?
> 
> When I run the dependency check it passes everything except
> Apache::Request. Could it be causing this problem? Not sure how to fix
> it. I'm running httpd from Redhat.
> 
> Thanks,
> James
> 
>                               System error
> 
> error:
> mkdir /opt/rt3/var/mason_data/obj:
> Permission denied at
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line
> 102
> context:
> ...
> 
> 187:
> # whether they
> should generate a
> full stack trace
> (confess() and
> cluck())
> 188:
> # or simply report
> the caller's
> package (croak()
> and carp()),
> respectively.
> 189:
> # confess() and
> croak() die,
> carp() and cluck()
> warn.
> 190:
> 
> 191:
> sub croak { die
> shortmess @_ }
> 192:
> sub confess { die
> longmess @_ }
> 193:
> sub carp { warn
> shortmess @_ }
> 194:
> sub cluck { warn
> longmess @_ }
> 195:
> 
> ...
> 
> code stack:
> /usr/lib/perl5/5.8.0/Carp.pm:191
> /usr/lib/perl5/5.8.0/File/Path.pm:150
> /usr/lib/perl5/5.8.0/File/Path.pm:143
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm:102
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:308
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:199
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
> /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:862
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789
> /opt/rt3/bin/webmux.pl:118
> -e:0
> raw error
> 
> 
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> 
>