[rt-users] critical bug rt-3-0-5pre4: silently ignoring incoming mail

[matthew zeier]

As a point of reference, I upgraded to pre4 the other night and am not
missing mails.

redhat 8.0, modperl, apache 1.3.27, rt pre4, postfix

----- Original Message ----- 
From: "Bruce Segal" <bsegal at DECARIE.COM>
Cc: "rt-users" <rt-users at lists.fsck.com>
Sent: Wednesday, August 27, 2003 9:42 AM
Subject: RE: [rt-users] critical bug rt-3-0-5pre4: silently ignoring
incoming mail


FWIW I seem to be having the same problem here.

RT-3-0-5pre4
FreeBSD 4.8
mysql  Ver 12.21 Distrib 4.0.14, for portbld-freebsd4.8 (i386)
apache Server version: Apache/1.3.28 (Unix)
Server built:   Aug 25 2003 17:02:32
Compiled-in modules:
  http_core.c
  mod_so.c
  mod_perl.c

postfix mailer.

Only thing slightly out of the ordinary is external auth (LDAP) instead of
the web logon. I embed a user name and password in the aliases file, which
works. Message log show the mesage accepted by postfix.

Aug 27 12:46:46 webring postfix/local[19413]: B8100737:
to=<rt at webring.decarie.com>, relay=local, delay=1, status=sent
("|/usr/local/www/data/rt3/bin/rt-mailgate --queue Computer --action
correspond --url http://Rtmail:xxxxxx@rt.decarie.com/")

Follows is the bit of httpd.conf.

<VirtualHost 10.1.1.3>
ServerName rt.decarie.com
DocumentRoot /usr/local/www/data/rt3/share/html
AddDefaultCharset UTF-8

PerlModule Apache::DBI
PerlRequire /usr/local/www/data/rt3/bin/webmux.pl

<IfModule mod_rewrite.c>
         RewriteEngine On
         RewriteLog /var/log/apache/rewrite.log
         RewriteLogLevel 0
         RewriteRule ^/([0-9]+)$ /Ticket/Display.html?id=$1 [R] [L]
         RewriteRule ^/([^/.]+)$ /Search/Listing.html?ShowQueue=$1 [R] [L]
</IfModule>

<Location />
  AuthName "RT Authentication"
  AuthType Basic
  PerlSetVar LDAPServer nts009.decarie.com
  PerlSetVar LDAPPort 389
  PerlAuthenHandler Apache::AuthNetLDAP
  require valid-user
  Satisfy any
  order deny,allow
  allow from 127.0.0.1
 deny from all
 SetHandler perl-script
 PerlHandler RT::Mason
</Location>
</VirtualHost>
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