[rt-users] critical bug rt-3-0-5pre4: silently ignoring incoming mail

Bruce Segal bsegal at DECARIE.COM
Wed Aug 27 12:42:53 EDT 2003


FWIW I seem to be having the same problem here. 

RT-3-0-5pre4
FreeBSD 4.8
mysql  Ver 12.21 Distrib 4.0.14, for portbld-freebsd4.8 (i386)
apache Server version: Apache/1.3.28 (Unix)
Server built:   Aug 25 2003 17:02:32
Compiled-in modules:
  http_core.c
  mod_so.c
  mod_perl.c

postfix mailer. 

Only thing slightly out of the ordinary is external auth (LDAP) instead of the web logon. I embed a user name and password in the aliases file, which works. Message log show the mesage accepted by postfix.

Aug 27 12:46:46 webring postfix/local[19413]: B8100737: to=<rt at webring.decarie.com>, relay=local, delay=1, status=sent ("|/usr/local/www/data/rt3/bin/rt-mailgate --queue Computer --action correspond --url http://Rtmail:xxxxxx@rt.decarie.com/")

Follows is the bit of httpd.conf. 

<VirtualHost 10.1.1.3>
ServerName rt.decarie.com
DocumentRoot /usr/local/www/data/rt3/share/html
AddDefaultCharset UTF-8

PerlModule Apache::DBI
PerlRequire /usr/local/www/data/rt3/bin/webmux.pl

<IfModule mod_rewrite.c>
         RewriteEngine On
         RewriteLog /var/log/apache/rewrite.log
         RewriteLogLevel 0
         RewriteRule ^/([0-9]+)$ /Ticket/Display.html?id=$1 [R] [L]
         RewriteRule ^/([^/.]+)$ /Search/Listing.html?ShowQueue=$1 [R] [L]
</IfModule>

<Location />
  AuthName "RT Authentication"
  AuthType Basic
  PerlSetVar LDAPServer nts009.decarie.com
  PerlSetVar LDAPPort 389
  PerlAuthenHandler Apache::AuthNetLDAP
  require valid-user
  Satisfy any
  order deny,allow
  allow from 127.0.0.1
 deny from all
 SetHandler perl-script
 PerlHandler RT::Mason
</Location>
</VirtualHost>
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