[rt-users] Attachment Size problem

[RT]

My users are attaching files greater than 1MB and my RT and Mysql is set
for 10MB, but I still cannot attach large files.
 
Aug 27 15:55:17 rt2 RT: DBD::mysql::st execute failed: MySQL server has
gone away at /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm
line 410.  (/opt/rt3/lib/RT.pm:235)  
Aug 27 15:55:17 rt2 RT: RT::Handle=HASH(0x851b4a4) couldn't execute the
query 'INSERT INTO Attachments (Subject, ContentType, Filename, Headers,
Creator, Parent, Created, ContentEncoding, Content, TransactionId)
VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 417.
(/opt/rt3/lib/RT.pm:235)  
Aug 27 15:55:18 rt2 RT: RT::Scrip=HASH(0x98aa9b0): Couldn't prepare Open
Tickets (/opt/rt3/lib/RT/Scrip_Overlay.pm:338)  
 
Has anyone actually fixed this problem that was happening to them?
 
Thanks,
Michael Brown
InterCept
Systems Administrator
770.248.9600 x4856
 
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