[rt-users] critical bug rt-3-0-5pre4: silently ignoring incoming mail

Gordon Smith gordon at morenet.net.nz
Wed Aug 27 21:24:14 EDT 2003


Cheers Jesse,

Its easy enough to get around - helpdesk shouldn't be deleting unless
its spam. They were being a bit lazy there....

Overall, we're really impressed with this build. Speed is comparable to
2.x, and the features are great. 

Gordon

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com 
> [mailto:rt-users-admin at lists.fsck.com] On Behalf Of Jesse Vincent
> Sent: Thursday, August 28, 2003 8:09 AM
> To: Gordon Smith
> Cc: 'rt-users'
> Subject: Re: [rt-users] critical bug rt-3-0-5pre4: silently 
> ignoring incoming mail
> 
> 
> Deleted tickets are essentially supposed to "not exist" in 
> the system. The fact that the new message doesn't get 
> assigned a new ticket id sounds like a bug, though.
> 
> 	-j
> 
> 




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