[rt-users] not notifying cc's

[Sean Perry]

Jim Rowan wrote:

>>There was an ominous "no 
>>recipients" message but that turned out to be a red herring.
> 
> 
> "no recipients" means that it has made a judgement that nobody should
> receive the particular mail in question.  It's an indicator of the exact
> problem that you are trying to solve, and it is telling you that it
> thinks it is doing the right thing. :)
> 

This message is what prompted my request for my info in the logs.  The 
message came from Scrip 6 (how useful).  I then did:

select * from Scrips where id = 6;
hmm, looks like Condition 3 and Action 12 (after looking at the column 
definitions and what tables were defined).
select * from ScripConditions where id = 3;
select * from ScripActions where id = 12;
ok, so Condition is On Correspond and action is "Notify Other 
Recipients".  I take that to mean people placed in the CC blank on the 
reply/comment page and not watchers.  So this Scrip does not seem to 
apply to the problem.  Right?

> 
> You are aware that if the actor (doing the resolve/reply through the
> web) is the same as one of the cc's, that he will not normally be sent
> that email, right?
> 

Yes, I explicitly set $NotifyActor to 1 in SiteConfig because most of 
the staff want the emails.  Sorry, should have mentioned that.