[rt-users] Please, urgently need help with Apache and RT3 - Permission denie d problem

Lecul, Fred fred.lecul at cba.com.au
Fri Aug 29 00:01:00 EDT 2003


Hi 

I cant seem to find the solution to my apache problem, I keep getting a
permission denied problem in the apache error log file and my page produces
a Cannot find Server - Internal Server Error.

The error log file displays: 
[Fri Aug 29 13:44:19 2003] [error] mkdir /etc/apache-perl/mason: Permission
denied at /usr/local/share/perl/5.6.1/HTML/Mason/Interp.pm line 171

Now this did work until I installed Coldfusion 6.1. My apache is running
under user www-data which hasn't changed Ive tried chowns on the rt3 files
and this did nothing.
Im totally lost and cant find the solution.
Im starting to not know what to do next, please help!

Heres my apache config for rt3

<Directory "/opt/rt3/share/html/">
AllowOverride None
Options ExecCGI
Order allow,deny
Allow from all
</Directory>

<Location "/opt/rt3/share/html">
order deny,allow
deny from all
allow from 10.0.0.0/255.0.0.0
allow from 127.0.0.0/255.0.0.0
Options Indexes FollowSymLinks MultiViews
SetHandler perl-script
PerlHandler RT::Mason
</Location>


regards
Fred


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