[rt-users] seperating queues (repost)

Alek Cesarz acesarz at crowley.pl
Tue Dec 2 09:12:26 EST 2003


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Andrew.Tefft at trans.ge.com wrote:
 > Just a guess, but you can probably use the regular rt2 to rt3 migration
> scripts to help with this. Those scripts just extract the data to text
> files and then stuff them into the new db. Start with the standard
> extract script and modify it to only extract the tickets for the 'abuse'
> queue (have it still extract ALL queues, users, etc. but not all the
> tickets). Do the migration to server 1. Then change the script to
> extract the TWS and nietypowe tickets and do the migration to server 2.
> Then once rt is up and running you should be able to delete or disable
> the unusued queues.

thanks for the response.
but your idea will leave me with approximately 30 000 unwanted users -
creators of tickets in "abuse" queue. is it possible to extract only
users who have opened tickets in particular queue and users who have
rights to access RT?
i don't know if migration script is capable of doing that with just
modification. any of you code-warriors here could probably tell me that
by a quick glance at the script?

- -- 
Alek Cesarz : NOD manager : ALEK1-RIPE
+48 22 860 69 60 : Crowley Data Poland
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